Management Skills for New Managers

Part 1

Your Role as Manager

• Discover the traits and skills essential for effective management
• Identify the responsibilities and functions managers carry out
• Explore the situational challenges and issues that new managers encounter today
• Learn how to shift from being an individual contributor to a manager
• Understand how to collaborate effectively with a multigenerational workforce
• Recognise the subtleties involved in managing remote teams across different organisational structures

Performance Management

• Identify obstacles to efficient performance management
• Understand and execute performance planning, facilitation, and assessment
• Practice the art of goal-setting, delivering constructive feedback, and facilitating alignment conversations

Part 2

Effective Communication

• Grasp what constitutes effective communication
• Comprehend the communication process
• Identify the barriers that can lead to breakdowns and misunderstandings
• Recognize the significance of face-to-face communication
• Master the five foundational elements of managerial communication
• Learn how to align the appropriate communication method with your objectives
• Recognize the challenges and strategies when communicating virtually

Part 3

Understanding and Appreciating Leadership: The Art of Influencing Others

• How to develop individuals, embrace diversity, and foster open communication
• Cultivate your leadership style to gain commitment and engagement from employees
• Align your leadership approach with your personal growth needs and the tasks at hand

Coaching for Performance

• How coaching can develop, refine, and achieve objectives
• Understand the prerequisites and significance of coaching
• Practice coaching techniques and address challenging behaviours
• Distinguish between different coaching approaches

Part 4

Creating a Motivational Climate

• Define motivation and your role in fostering an inspiring environment
• Understand the impact of demotivation and disengagement
• Recognize the key components of the motivation process
• Build your approach to creating a motivational atmosphere

Part 5

Delegation for Growth and Development

• Comprehend the various types of delegation
• Recognize the advantages and obstacles of delegation
• Identify your comfort level with delegating tasks
• Learn how to carry out an effective delegation conversation
• Enhance your delegation abilities